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✵✵✵✵ MobiFirst Standard Support ✵✵✵✵

Support Hours - Monday ~ Friday [ 06:00 - 18:00 PST ]

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* Agency License (sell commercial sites)
Our Technical Support Team is dedicated to resolving any issues that require additional assistance with your site. The number of support tickets received on any given day in determining a diagnosis may require a few minutes, to a number of days, in order to resolve the issue. If you believe you require one of our technicians to assist, please select the level of support service you need.
NOTE: Our support team responds to tickets on a prioritized FIFO basis
 
If you believe you require expedited support with one of our technicians to assist
please select the level of Priority Support Services offered.
 
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🏆 Premium Priority Support Services 🏆

 
High Priority Support
$49 1st hour
$15 per ¼ hour thereafter
Sunday - Saturday / 24 hr response
 
Priority Support
$29 1st hour
$10 per ¼ hour thereafter
Monday - Saturday / 48 hr response
 
Remote Desktop Support
 In certain instances, remote desktop access will assist our support analysts
to identify specifics problems being encountered, in order to determine the errors.
add-on: $29 fixed fee   |   Standalone*  $39 fixed fee
*( optional for non-premium support )
 
Un-Supported  & Custom Assistance
$89 1st hour
$29 per ¼ hour thereafter
{ Need help creating a site? An issue that's outside the scope of standard support? }
{ How to prevent your media or source code from being swiped? }
{ Need a website built for a client and want to outsource it? }
 
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VIP Priority Support

  • Unlimited Priority Support Response
  • Exclusive Private Chat for VIP Members Only
  • Includes Platform, Module, and Widget Upgrades for the current version
  • UX Recommendations

For further information regarding our monthly and yearly support plans and options please submit a support ticket requesting more information...