✵✵✵✵ MobiFirst Standard Support ✵✵✵✵

Support Hours - Monday ~ Friday [ 06:00 - 18:00 PST ]

Included In All Plans

Video Tutorials 
Help Sections
Pictorials
FAQ's

Commercial Agency* Plans
E-Mail & ChatBot
* Agency License (sell commercial sites)

Our Technical Support Team is dedicated to resolving any issues that require additional assistance with your site. The number of support tickets received on any given day in determining a diagnosis may require a few minutes, to a number of days, in order to resolve the issue. If you believe you require one of our technicians to assist, please select the level of support service you need.

NOTE: Our support team responds to tickets on a prioritized FIFO basis

If you believe you require expedited support with one of our technicians to assist

please select the level of Priority Support Services offered.

Premium Support Services Ask Roberto our Support Assistant 🤖 Technical Issues

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🏆 Premium Priority Support Services 🏆

High Priority Support

$49 1^st hour

$15 per ¼ hour thereafter

Sunday - Saturday / 24 hr response

Priority Support

$29 1^st hour

$10 per ¼ hour thereafter

Monday - Saturday / 48 hr response

Remote Desktop Support

In certain instances, remote desktop access will assist our support analysts

to identify specifics problems being encountered, in order to determine the errors.

add-on: $29 fixed fee | Standalone* $39 fixed fee

*( optional for non-premium support )

Un-Supported & Custom Assistance

$89 1^st hour

$29 per ¼ hour thereafter

{ Need help creating a site? An issue that's outside the scope of standard support? }

{ How to prevent your media or source code from being swiped? }

{ Need a website built for a client and want to outsource it? }

Continue To Order Ask Our Support Helper 🤖

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VIP Priority Support

Unlimited Priority Support Response
Exclusive Private Chat for VIP Members Only
Includes Platform, Module, and Widget Upgrades for the current version
UX Recommendations

Monthly / $69 (no commitment) $49 / Monthly - paid Annually (Save $240 )

For further information regarding our monthly and yearly support plans and options please submit a support ticket requesting more information...